Solar Secure® REVIEWS

My original solar failed and warranties ineffective as original company downsized and under new ownership interstate. Local solar company in the country said getting panels assessed and replaced under warrantee is very difficult requiring testing long waits and sometimes no response and attracts substantial costs which may not be refunded. Decided to have them replace system and they did not turn up at all! Solar secure was very persistent and promised a fixed price significantly lower than the local lads. To be honest I felt a bit annoyed with their persistence but as they were the only company that kept calling I decided to sign up. To be fair its not the same panels and inverters but I negotiated a payment time and percentage I was happy with so I could feel happier that I would get a working system and that they would be motivated to make sure its working to get paid. it's 2 solar companies that has let me down so far and I feel cursed with solar companies!!. Jordan was the salesman and he communicated well and I was pleased by how well the installers did their work. Very neat and professional. No electric cords were touching the tin roof and everything was well attached and inverter working well, no rubbish left behind. Very impressed and paid immediately completing the contract. Unfortunately me system could not connect to the home wifi as the signal was too weak. Jordan called me to check and immediately had a tech guy call me and went through some tricks and got the wifi connected. Follow up service 10/10.already paid so their persistence after being paid continued and delivered everything they promised. Makes me feel a bit mean to negotiate such a tough payment protocol with them. Ultimately very happy with solar secure.hope you get as good a result as I did if you go with them. The value is there and surprisingly so is the service!!!

Adam is one of the best sales rep i have ever came across this is my 2nd solar installation so i exactly know what i am talking about and Adam was technically sound and was working in interest of Customer rare sales man that has technical knowhow and able to discuss in depth. He was patient to answer all the queries and had escallated things to his Installation Manager Mark to give best solar solution and working with me on tight Budget that i had. Adam and Mark both prompt in reply, give regular updates and perfect documentation. I can say safe bet to work with this amazing company. Definetly go for them as currently there are lot of supplier who are just quoting without having complete knowledge and they might get you in a fix, i did experienced with few other during finalizing with Solar Secure. Very legitimate and on time supplier for Solar Installation - very happy to get associated with trustworthy company like Solar Secure.

Bob was very helpful and professional,He was always available on the phone to answer any of my questions. I would recommend his service at any time.

Excellent service from Peter, Leo and the team. Excellent communication and installation went seamlessly. Very happy and would highly recommend.

Quality products and installation. Tier 1 solar panels and inverter. Installation by qualified CEC accredited team of 2. Install completed in around 6 hours. Vary happy with the service and attention from Ryan.

Excellent customer service from Leo. He was very good in suggesting the right product with a very competitive product value. Highly recommended for solar advice and installation